Introduction. We want every Rhythm Zero order to feel considered, whether it’s coffee for home or an object for daily use. If something isn’t right, please contact us to let us know.
Only products purchased directly through rhythmzeronyc.com or at Rhythm Zero locations are eligible for return. Coffee and other consumable items are generally not returnable once opened, but we will review quality concerns case by case. Objects, printed matter, and accessories may be returned if unused, in original condition, and with all packaging intact.
Limited releases, collaborations, and marked-down items may be final sale; this will be indicated at the time of purchase.
Opened coffee, food items, and other consumables are not returnable unless there is a clear quality or safety concern. Gift cards and digital products are final sale. Any item marked “final sale” at checkout or in‑store is not eligible for return or exchange.